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Engineering and Operations Subject Matter Expert: Systems, Process and Organization
Our staff of Subject Matter Experts have current experience and knowledge of the various systems, processes and organizational structures used by leading telecom/video providers in today's business arena. With our knowledge of the business and while intently listening and understanding our client's needs, we work as partners to help our clients create comprehensive, integrated business solutions.
Systems:
Telecom SystemsTrunk Integrated Record Keeping System (TIRKS)
Central Office Equipment Property (COEP)
Work Force Administration (WFA)
HiCap Order Systems
E2E Process and Efficiency: Organizational Design and Implementation:
Engineering: CO and OSP
OSP Construction and Maintenance: Field and Control Center
Network Operations: Field and Operations Center
Business Support: Metrics, Dashboards, Analysis/Recommendations, Auditing and Quality Control
Staff and Administrative Support:
Data Entry and Migration
Reports and Data Collection